Entegra Equipment: Furnace

Entegra is recalling about 29 vehicles over a problem with the equipment. A gas leak in the presence of an ignition source can increase the risk of fire or explosion.

Campaign
21V180000
Manufacturer
Jayco, Inc.
Reported
16 March 2021
Vehicles
29
Built between
Not published
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
29 March 2021
Repaired
93%
Unrepaired
2

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2021 Entegra Reatta
  • 2021 Jayco Embark

Repair progress

2 of 29 vehicles in this recall had still not been repaired as of Q4 2022.

93% repaired — 27 of 29 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Jayco, Inc. (Jayco) is recalling certain 2021 Jayco Embark, and Entegra Reatta Class A Motorhomes. The LP furnace hose may be routed incorrectly, which could restrict the gas flow, or cause chafing against surrounding components, resulting in a gas leak.

What could happen

A gas leak in the presence of an ignition source can increase the risk of fire or explosion.

What gets fixed

Jayco will notify owners, and dealers will remove the existing LP line, and install a new extended gas manifold, free of charge. The recall began March 29, 2021.

Parts involved

  • Gas Manifold0337236MANIFOLD,KIT EXT FURNACE ATWOOD MOD# AFMD3512
  • Hose,lp022431638IDX108.00 STY: H72625-108

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA16 March 2021
  2. Owners notified29 March 2021
  3. Latest repair reportQ4 2022 — 93% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 16 March 2021.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903565.

Official source

Manufacturer's recall number
9903565
Recalling manufacturer
Jayco, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand