Porsche Suspension: Shock Absorber

Porsche is recalling about 10 vehicles over a problem with the suspension. A failed screw connection may cause damage to the braking system, driving instability, and the potential loss of control, increasing the risk of a crash.

Campaign
21V224000
Manufacturer
Porsche Cars North America, Inc.
Reported
31 March 2021
Vehicles
10
Built between
Not published
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
7 May 2021
Repaired
100%
Unrepaired
0

Safety advisories

Do not drive this vehicle

NHTSA and the manufacturer advise that affected vehicles should not be driven until the recall repair has been completed. Contact your dealer to arrange the repair, and ask about transport in the meantime.

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2021 Porsche Macan

Repair progress

The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q4 2021.

100% repaired — 10 of 10 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Porsche Macan, Macan S, Macan GTS, and Macan Turbo vehicles. The screw connection on the shock absorbers of the front and rear axle might not be tightened properly.

What could happen

A failed screw connection may cause damage to the braking system, driving instability, and the potential loss of control, increasing the risk of a crash.

What gets fixed

Owners are advised not to drive their vehicle until the remedy has been performed. Porsche will notify owners, and dealers will rework and tighten the screw connections, free of charge.

Parts involved

  • Screw connectionN/AScrew connection on the shock absorbers of the front and rear axle

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA31 March 2021
  2. Owners notified7 May 2021
  3. Latest repair reportQ4 2021 — 100% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 31 March 2021.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is AMA8.

Official source

Manufacturer's recall number
AMA8
Recalling manufacturer
Porsche Cars North America, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand