- Vehicles
- 136
- Built between
- Not published
- Models
- 5
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 25 June 2021
- Repaired
- 76%
- Unrepaired
- 33
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2020-2021 Porsche Cayenne
- 2021 Porsche Cayenne E-Hybrid
- 2021 Porsche Cayenne GTS
- 2020-2021 Porsche Cayenne S
- 2020 Porsche redundant CAYENNE E-HYBRID
Repair progress
33 of 136 vehicles in this recall had still not been repaired as of Q1 2023.
76% repaired — 103 of 136 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne GTS, Cayenne GTS Coupe, 2020-2021 Cayenne Coupe, Cayenne S Coupe, Cayenne E-Hybrid Coupe vehicles. The passenger seat back heating element was not installed and may impact the calibration of the Occupant Classification System.
What could happen
The front passenger air bag may fail to deploy, increasing the risk of injury.
What gets fixed
Dealers will install a heating element, free of charge. Owner notification letters were mailed June 25, 2021.
Parts involved
- Backrest heating element9Y0963557EBackrest heating element
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Recall reported to NHTSA5 May 2021
- Owners notified25 June 2021
- Latest repair reportQ1 2023 — 76% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 5 May 2021.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB0.
Official source
- Manufacturer's recall number
- AMB0
- Recalling manufacturer
- Porsche Cars North America, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.