Freightliner Air Bags: Cushion

Freightliner is recalling about 4,078 vehicles over a problem with the air bags. Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.

Campaign
21V410000
Manufacturer
Daimler Vans USA, LLC
Reported
2 June 2021
Vehicles
4,078
Built between
Not published
Models
8
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
11 August 2021
Repaired
89%
Unrepaired
457

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2019-2021 Freightliner Sprinter 1500
  • 2019-2021 Freightliner Sprinter 2500
  • 2019-2021 Freightliner Sprinter 3500
  • 2019-2021 Freightliner Sprinter 4500
  • 2019-2021 Mercedes-Benz Sprinter 1500
  • 2019-2021 Mercedes-Benz Sprinter 2500
  • 2019-2021 Mercedes-Benz Sprinter 3500
  • 2019-2021 Mercedes-Benz Sprinter 4500

Repair progress

457 of 4,078 vehicles in this recall had still not been repaired as of Q2 2023.

89% repaired — 3,621 of 4,078 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

What could happen

Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.

What gets fixed

Dealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on August 11, 2021.

Parts involved

  • Cable TieA0029972490Cable Tie for Wiring Harness Mounting
  • ClipA0009956790Clip for Wiring Harness Mounting
  • Front Seat Wiring HarnessNo general part number available. Wiring is vehicle specificElectric Lines to supply and control electric functions in the front seats

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA2 June 2021
  2. Owners notified11 August 2021
  3. Latest repair reportQ2 2023 — 89% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 2 June 2021.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSEL.

Official source

Manufacturer's recall number
VS3DREHSEL
Recalling manufacturer
Daimler Vans USA, LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand