- Vehicles
- 218
- Built between
- Not published
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 22 July 2021
- Repaired
- 86%
- Unrepaired
- 31
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2020-2021 Altec Aerial Device
Repair progress
31 of 218 vehicles in this recall had still not been repaired as of Q2 2023.
86% repaired — 187 of 218 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Altec Industries, Inc. (Altec) is recalling certain 2020-2021 AT200A, AT235, AT235P Aerial Devices. Bolts of insufficient strength may have been used to connect the pedestal and sub-base, which could cause the bolts to become overloaded.
What could happen
Overloaded bolts can fail, causing the pedestal to separate and increasing the risk of injury or death.
What gets fixed
Altec will issue remedy instructions to owners, to inspect the bolts, and replace any grade 5 bolts with grade 8 bolts, free of charge. Owner notification letters were mailed on July 22, 2021.
Parts involved
- Grade 5 Capscrew020031725Grade 5 Hex Head capscrew; .75-10 UNC;7.50 IN L
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Recall reported to NHTSA18 June 2021
- Owners notified22 July 2021
- Latest repair reportQ2 2023 — 86% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 18 June 2021.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Altec customer service at 1-800-462-5832. Altec's number for this recall is CSN 825.
Official source
- Manufacturer's recall number
- CSN 825
- Recalling manufacturer
- Altec Industries, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.