- Vehicles
- 530
- Built between
- Sep 2009 – Jan 2020
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 13 August 2021
- Repaired
- 12%
- Unrepaired
- 469
Does this affect my vehicle?
This recall covers vehicles built between September 2009 and January 2020. If yours was built outside that window, it is not part of this recall.
- 2012-2019 Setra S407Built August 2010 to January 2019
- 2009-2020 Setra S417Built September 2009 to January 2020
Repair progress
469 of 530 vehicles in this recall had still not been repaired as of Q2 2023.
12% repaired — 61 of 530 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Daimler Coaches North America (Daimler Coaches) is recalling certain 2009-2020 Setra S417 and 2012-2019 Setra S407 vehicles. The hinge on the engine compartment flap may crack, which could result in the flap detaching from the vehicle.
What could happen
A detached engine compartment flap can become a road hazard, and increase the risk of a crash.
What gets fixed
Dealers will attach a restraining tether to the engine compartment flap, free of charge. Owner notification letters were mailed on August 13, 2021.
Parts involved
- Engine compartment flapA 629 750 40 33The hinged metal cover for the engine compartment (manufactured in-house)
- Restraining tetherA 628 750 04 59 05Tether strap between body and engine compartment flap
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Vehicles builtSeptember 2009 to January 2020
- Recall reported to NHTSA23 June 2021
- Owners notified13 August 2021
- Latest repair reportQ2 2023 — 12% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 23 June 2021.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Daimler Coaches' customer service at 1-416-624-3558. Daimler Coaches' number for this recall is TI#: 75.00U21166A. This recall supersedes previous recall number 20V394.
Official source
- Manufacturer's recall number
- TI #: 75.00U21166A
- Recalling manufacturer
- Daimler Coaches North America
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.