- Vehicles
- 57,414
- Built between
- Not published
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- NHTSA investigation
- Owners notified
- 13 August 2021
- Repaired
- 90%
- Unrepaired
- 2,659
Safety advisories
Park outside and away from buildings
Affected vehicles carry a fire risk that can occur while parked, even with the engine off. Park away from structures and other vehicles until the recall repair has been completed.
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2017-2019 Chevrolet Bolt EV
Repair progress
2,659 of 57,414 vehicles in this recall had still not been repaired as of Q1 2024.
90% repaired — 51,834 of 57,414 reported
- Owners not reachable
- 152
- Scrapped or exported
- 2,769
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Bolt EV vehicles previously recalled under NHTSA recall number 20V-701. The high voltage battery could catch fire when charged to full or nearly full capacity.
What could happen
A battery fire increases the risk of injury.
What gets fixed
Owners are advised to take the following interim steps: Activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective battery modules will be replaced by GM, free of charge. Interim notification letters notifying owners of the safety risk were mailed on August 13, 2021. Owner notification letters were mailed on August 13, 2021.
Parts involved
- Battery Asm – High Vltg24283092, 24282838, 24284193, 24285164, 24285978, 24286395-96, 24286670-71, 24286782-83, 24288526-28High Voltage Battery Pack
- Battery Asm – High Vltg24288644, 24289545, 24289548-49, 24289550, 24290091, 24290235, 24291229, 24291630, 24291802High Voltage Battery Pack
- Battery Asm – High Vltg24295131, 24295133, 24295408, 24295650, 24295959, 24295961, 24296544, 24297772High Voltage Battery Pack
- Module Asm-Cell Bat24282794, 24282797-99, 24291231-38, 24294472-75, 24297774-82High Voltage Battery Cell Module
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Recall reported to NHTSA23 July 2021
- Owners notified13 August 2021
- Latest repair reportQ1 2024 — 90% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 23 July 2021.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N212343880.
Official source
- Manufacturer's recall number
- N212343880
- Recalling manufacturer
- General Motors, LLC
- Recall initiated by
- ODI
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.