Kia Electrical System: Software

Kia is recalling about 88,576 vehicles over a problem with the electrical system. A turn signal activating in the opposite direction of what was intended by the driver increases the risk of a crash.

Campaign
21V725000
Manufacturer
Kia Motors America
Reported
17 September 2021
Vehicles
88,576
Built between
Not published
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
12 November 2021
Repaired
53%
Unrepaired
33,700

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2015-2017 Kia Sedona

Repair progress

33,700 of 88,576 vehicles in this recall had still not been repaired as of Q3 2023.

53% repaired — 46,750 of 88,576 reported

Owners not reachable
4,217
Scrapped or exported
3,909

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.

What could happen

A turn signal activating in the opposite direction of what was intended by the driver increases the risk of a crash.

What gets fixed

Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 12, 2021.

Parts involved

  • Junction Box Assy / I/PNL91950-A9710Smart Junction Box
  • Junction Box Assy / I/PNL91950-A9740Smart Junction Box
  • Junction Box Assy / I/PNL91950-A9760Smart Junction Box
  • Junction Box Assy / I/PNL91950-A9770Smart Junction Box
  • Junction Box Assy / I/PNL91950-A9780Smart Junction Box

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA17 September 2021
  2. Owners notified12 November 2021
  3. Latest repair reportQ3 2023 — 53% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 17 September 2021.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC217.

Official source

Manufacturer's recall number
SC217
Recalling manufacturer
Kia Motors America
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand