Toyota Engine and Engine Cooling: Software

Toyota is recalling about 8,411 vehicles over a problem with the engine and engine cooling. A loss of drive power increases the risk of a crash.

Campaign
21V734000
Manufacturer
Toyota Motor Engineering & Manufacturing
Reported
22 September 2021
Vehicles
8,411
Built between
Not published
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
18 November 2021
Repaired
96%
Unrepaired
273

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2022 Toyota Prius
  • 2022 Toyota Prius Prime

Repair progress

273 of 8,411 vehicles in this recall had still not been repaired as of Q3 2023.

96% repaired — 8,045 of 8,411 reported

Owners not reachable
81
Scrapped or exported
12

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022 Prius and Prius Prime vehicles. The Engine Control Unit (ECU) software may falsely detect an error and shut down the hybrid system, causing a loss of drive power.

What could happen

A loss of drive power increases the risk of a crash.

What gets fixed

Dealers will update the ECU software, free of charge. Owner notification letters were mailed November 18, 2021.

Parts involved

  • Computer, Hybrid Vehicle Control89981-47S90Hybrid Vehicle ECU
  • Computer, Hybrid Vehicle Control89981-47U30Hybrid Vehicle ECU
  • Computer, Hybrid Vehicle Control89981-47U40Hybrid Vehicle ECU
  • Computer, Hybrid Vehicle Control89981-47U50Hybrid Vehicle ECU

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA22 September 2021
  2. Owners notified18 November 2021
  3. Latest repair reportQ3 2023 — 96% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 22 September 2021.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB07/21TA07.

Official source

Manufacturer's recall number
21TB07 / 21TA07
Recalling manufacturer
Toyota Motor Engineering & Manufacturing
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand