- Vehicles
- 5,700
- Built between
- Not published
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 28 February 2022
- Repaired
- 67%
- Unrepaired
- 1,892
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2018-2021 Chevrolet 6500XD
- 2018-2021 Isuzu FTR
Repair progress
1,892 of 5,700 vehicles in this recall had still not been repaired as of Q4 2023.
67% repaired — 3,808 of 5,700 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 Isuzu FTR and 2018-2021 Chevrolet 6500XD vehicles. A bolt on the left front steering knuckle may come loose, resulting in an increased turning radius and difficulty steering to the left.
What could happen
An unexpected change in turning radius and difficulty steering can increase the risk of a crash.
What gets fixed
Dealers will replace both right and left side stopper bolt jam nuts and clean or replace the extensions, as necessary, free of charge. Owner notification letters were mailed on February 28, 2022.
Parts involved
- Stop Bolt; Adapter8983956790Steering stopper bolt assembly
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Recall reported to NHTSA5 November 2021
- Owners notified28 February 2022
- Latest repair reportQ4 2023 — 67% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 5 November 2021.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Isuzu customer service at 1-866-441-9638. This recall is an expansion of recall 19V-467. Vehicles previously repaired will need to have the new remedy performed.
Official source
- Recalling manufacturer
- Isuzu Technical Center of America, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.