Western Star Steering

Western Star is recalling about 479 vehicles over a problem with the steering. Steering shaft separation can result in a loss of steering control, increasing the risk of a crash.

Campaign
21V864000
Manufacturer
Daimler Trucks North America, LLC
Reported
5 November 2021
Vehicles
479
Built between
Not published
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
30 December 2021
Repaired
89%
Unrepaired
52

Safety advisories

Do not drive this vehicle

NHTSA and the manufacturer advise that affected vehicles should not be driven until the recall repair has been completed. Contact your dealer to arrange the repair, and ask about transport in the meantime.

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2021-2022 Western Star 49X

Repair progress

52 of 479 vehicles in this recall had still not been repaired as of Q3 2023.

89% repaired — 427 of 479 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Daimler Trucks North America, LLC. (DTNA) is recalling certain 2021-2022 Western Star 49X vehicles. The steering shaft may not have been properly installed, causing it to separate from the steering gear.

What could happen

Steering shaft separation can result in a loss of steering control, increasing the risk of a crash.

What gets fixed

Owners are advised to not drive their vehicles until the inspection has been performed. Dealers will inspect the steering shaft and repair it, as necessary, free of charge. Owner notification letters were mailed January 12, 2022.

Parts involved

  • Pinch Bolt14-18771-000Steering Pinch Bolt

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA5 November 2021
  2. Owners notified30 December 2021
  3. Latest repair reportQ3 2023 — 89% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 5 November 2021.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is 905.

Official source

Manufacturer's recall number
FL905
Recalling manufacturer
Daimler Trucks North America, LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand