Ram Fuel System, Diesel: Fuel Pump

Ram is recalling about 222,410 vehicles over a problem with the fuel system, diesel. An engine stall increases the risk of a crash.

Campaign
21V880000
Manufacturer
Chrysler (FCA US, LLC)
Reported
12 November 2021
Vehicles
222,410
Built between
Not published
Models
4
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
17 May 2022
Repaired
75%
Unrepaired
48,778

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2019-2020 Ram 2500
  • 2019-2020 Ram 3500
  • 2019-2020 Ram 4500
  • 2019-2020 Ram 5500

Repair progress

48,778 of 222,410 vehicles in this recall had still not been repaired as of Q4 2024.

75% repaired — 167,901 of 222,410 reported

Owners not reachable
3,172
Scrapped or exported
2,559

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.

What could happen

An engine stall increases the risk of a crash.

What gets fixed

Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023.

Parts involved

  • Engine AssemblyR3041229AA6.7L Cummins Turbo Diesel Standard Output
  • Engine AssemblyR3041230AA6.7L Cummins Turbo Diesel High Output
  • Engine AssemblyR3041231AA / R3041231AB / R3041233AA / R3041233AB / 53041237BA6.7L Cummins Turbo Diesel

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA12 November 2021
  2. Owners notified17 May 2022
  3. Latest repair reportQ4 2024 — 75% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 12 November 2021.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.

Official source

Manufacturer's recall number
Y78
Recalling manufacturer
Chrysler (FCA US, LLC)
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand