Freightliner Electrical System: Software

Freightliner is recalling about 48,400 vehicles over a problem with the electrical system. Unintentional vehicle movement can increase the risk of a crash.

Campaign
21V972000
Manufacturer
Daimler Vans USA, LLC
Reported
15 December 2021
Vehicles
48,400
Built between
Not published
Models
8
Recall type
Vehicle
Initiated by
NHTSA investigation
Owners notified
11 February 2022
Repaired
65%
Unrepaired
16,971

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2019-2020 Freightliner Sprinter 1500
  • 2019-2020 Freightliner Sprinter 2500
  • 2019-2020 Freightliner Sprinter 3500
  • 2019-2020 Freightliner Sprinter 4500
  • 2019-2020 Mercedes-Benz Sprinter 1500
  • 2019-2020 Mercedes-Benz Sprinter 2500
  • 2019-2020 Mercedes-Benz Sprinter 3500
  • 2019-2020 Mercedes-Benz Sprinter 4500

Repair progress

16,971 of 48,400 vehicles in this recall had still not been repaired as of Q4 2023.

65% repaired — 31,429 of 48,400 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.

What could happen

Unintentional vehicle movement can increase the risk of a crash.

What gets fixed

Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022.

Parts involved

  • ESP Control Unit SoftwareTBDESP Control Unit Software

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA15 December 2021
  2. Owners notified11 February 2022
  3. Latest repair reportQ4 2023 — 65% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 15 December 2021.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.

Official source

Manufacturer's recall number
VS3PA27 ERI/ERO
Recalling manufacturer
Daimler Vans USA, LLC
Recall initiated by
ODI

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand