Hi-Tech E.v.s. Electrical System: Instrument Cluster/Panel

Hi-Tech E.v.s. is recalling about 3 vehicles over a problem with the electrical system. If the LCD freezes or becomes non-functional, emergency efforts can be delayed, increasing the risk of injury.

Campaign
22V173000
Manufacturer
Hi-Tech E.V.S.
Reported
22 March 2022
Vehicles
3
Built between
Not published
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
22 April 2022
Repaired
67%
Unrepaired
1

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2021 Hi-Tech E.v.s. Spartan Gladiator
  • 2020 Hi-Tech E.v.s. Spartan Metrostar

Repair progress

1 of 3 vehicles in this recall had still not been repaired as of Q2 2024.

67% repaired — 2 of 3 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Hi-Tech E.V.S. (Hi-Tech) is recalling certain 2021 Spartan Gladiator and 2020 MetroStar emergency vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.

What could happen

If the LCD freezes or becomes non-functional, emergency efforts can be delayed, increasing the risk of injury.

What gets fixed

Spartan will replace the LCD display, free of charge. Owner notification letters are expected to be mailed on April 22, 2022.

Parts involved

  • Weldon V-Mux Vista IV InterfaceElectronic control panel

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA22 March 2022
  2. Owners notified22 April 2022
  3. Latest repair reportQ2 2024 — 67% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 22 March 2022.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Hi-Tech's customer service at 1-209-847-3042.

Official source

Recalling manufacturer
Hi-Tech E.V.S.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand