- Vehicles
- 39,720
- Built between
- Not published
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 11 May 2022
- Repaired
- 30%
- Unrepaired
- 26,626
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2016, 2020 Ford Transit Connect
Repair progress
26,626 of 39,720 vehicles in this recall had still not been repaired as of Q1 2024.
30% repaired — 11,897 of 39,720 reported
- Owners not reachable
- 1,162
- Scrapped or exported
- 35
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Ford Motor Company (Ford) is recalling certain 2016 and 2020 Transit Connect vehicles. The front windshield may have been manufactured with inadequate adhesion to the vehicle body structure.
What could happen
During a crash, the windshield may detach from the vehicle, increasing the risk of injury.
What gets fixed
Dealers will inspect the windshield and, if necessary, remove and reinstall the windshield, free of charge. Owner notification letters were mailed on May 11, 2022.
Parts involved
- Front WindshieldDT1Z-5403100-AD2016MY Front Windshield Glass
- Front WindshieldDT1Z-5403100-AH2016MY Front Windshield Glass
- Front WindshieldDT1Z-5403100-AN2016MY Front Windshield Glass
- Front WindshieldDT1Z-5403100-AT2016MY Front Windshield Glass
- Front WindshieldDT1Z-5403100-AU2016MY Front Windshield Glass
- Front WindshieldDT1Z-5403100-J2016MY Front Windshield Glass
- Front WindshieldDT1Z-5403100-Y2016MY Front Windshield Glass
- Front WindshieldKT1Z-5403100-B2020MY Front Windshield Glass
- Front WindshieldKT1Z-5403100-H2020MY Front Windshield Glass
- Front WindshieldKT1Z-5403100-J2020MY Front Windshield Glass
- Front WindshieldKT1Z-5403100-K2020MY Front Windshield Glass
- Front WindshieldKT1Z-5403100-L2020MY Front Windshield Glass
- Front WindshieldKT1Z-5403100-M2020MY Front Windshield Glass
- Front WindshieldKT1Z-5403100-N2020MY Front Windshield Glass
- Front WindshieldKT1Z-5403100-Q2020MY Front Windshield Glass
- Front WindshieldKT1Z-5403100-R2020MY Front Windshield Glass
- Front WindshieldKT1Z-5403100-T2020MY Front Windshield Glass
- Front WindshieldKT1Z-5403100-U2020MY Front Windshield Glass
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Recall reported to NHTSA25 March 2022
- Owners notified11 May 2022
- Latest repair reportQ1 2024 — 30% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 25 March 2022.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S20.
Official source
- Manufacturer's recall number
- 22S20
- Recalling manufacturer
- Ford Motor Company
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.