Keystone Equipment: Recreational Vehicle/Trailer

Keystone is recalling about 1,155 vehicles over a problem with the equipment. Trailer separation from a tow vehicle can increase the risk of a crash or injury.

Campaign
22V195000
Manufacturer
Keystone RV Company
Reported
28 March 2022
Vehicles
1,155
Built between
Not published
Models
3
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
3 May 2022
Repaired
68%
Unrepaired
254

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2022 Keystone Bullet
  • 2022 Keystone Outback
  • 2022 Keystone Passport

Repair progress

254 of 1,155 vehicles in this recall had still not been repaired as of Q1 2024.

68% repaired — 783 of 1,155 reported

Owners not reachable
25
Scrapped or exported
93

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Keystone RV Company (Keystone) is recalling certain 2022 Bullet, Outback, and Passport travel trailers. The coupler hitch may have been welded improperly, which can cause the trailer to separate from the tow vehicle.

What could happen

Trailer separation from a tow vehicle can increase the risk of a crash or injury.

What gets fixed

Dealers will inspect the welds, and replace the coupler if necessary, free of charge. Owner notification letters were mailed May 3, 2022.

Parts involved

  • Norco Painted Coupler534192Frame - Coupler - 2 5/16"

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA28 March 2022
  2. Owners notified3 May 2022
  3. Latest repair reportQ1 2024 — 68% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 28 March 2022.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-427.

Official source

Manufacturer's recall number
22-427
Recalling manufacturer
Keystone RV Company
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand