Saf-Holland Suspension: Rear

Saf Holland is recalling about 487 vehicles over a problem with the suspension. Interference with safety-related circuits may cause various safety systems to fail, resulting in a loss of engine power or vehicle control and increasing the risk of a crash.

Campaign
23E013000
Manufacturer
Gillig, LLC
Reported
10 February 2023
Vehicles
487
Built between
Not published
Models
1
Recall type
Equipment
Initiated by
Manufacturer
Owners notified
5 April 2023
Repaired
100%
Unrepaired
0

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • Saf Holland Suspension Torque ROD

Repair progress

The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q4 2024.

100% repaired — 487 of 487 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Gillig, LLC (Gillig) is recalling certain SAF Holland suspension torque rods sold as replacement parts, with part number 83-07738-000. The torque rod may be incompatible and cause damage to the vehicle wiring harness and certain safety-related circuits, such as anti-lock or service brakes, stability control, exterior lighting equipment, power steering, or engine and transmission control modules.

What could happen

Interference with safety-related circuits may cause various safety systems to fail, resulting in a loss of engine power or vehicle control and increasing the risk of a crash.

What gets fixed

Gillig will inspect and replace the suspension torque rod as necessary, free of charge. Owner notification letters were mailed April 5, 2023.

Parts involved

  • Suspension torque rod83-07738-000Torque rod used for vehicle suspension system

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA10 February 2023
  2. Owners notified5 April 2023
  3. Latest repair reportQ4 2024 — 100% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 10 February 2023.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Official source

Recalling manufacturer
Gillig, LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand