Michelin Tires: Markings

Michelin is recalling about 542,110 vehicles over a problem with the tires. Tires that do not provide sufficient snow traction as expected can increase the risk of a crash.

Campaign
23T002000
Manufacturer
Michelin North America, Inc.
Reported
13 April 2023
Vehicles
542,110
Built between
Not published
Models
1
Recall type
Tire
Initiated by
Manufacturer
Owners notified
8 June 2023
Repaired
11%
Unrepaired
413,163

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • Michelin Agilis Crossclimate C-Metric

Repair progress

413,163 of 542,110 vehicles in this recall had still not been repaired as of Q2 2025.

11% repaired — 58,458 of 542,110 reported

Owners not reachable
5,656
Scrapped or exported
64,833

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Michelin North America, Inc. (Michelin) is recalling certain Agilis CrossClimate C-Metric tires with DOT codes 0117 through 1423. Please see the attached tire chart for a list of all affected sizes. The tires are labeled as snow tires, but do not have sufficient traction to perform in all snow weather conditions. As such, these tires fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 139, "New Pneumatic Radial Tires for Light Vehicles."

What could happen

Tires that do not provide sufficient snow traction as expected can increase the risk of a crash.

What gets fixed

Dealers will provide two options, either refund the tire purchase or replace the effected product with an Agilis CrossClimate C-Metric without Alpine Symbol in the equivalent tire size and fitment, free of charge. Owner notification letters are expected to be mailed June 12, 2023.

Parts involved

  • Tires

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA13 April 2023
  2. Owners notified8 June 2023
  3. Latest repair reportQ2 2025 — 11% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 13 April 2023.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Michelin Consumer Care at 1-888-971-3801.

Official source

Recalling manufacturer
Michelin North America, Inc.
Safety standard
FMVSS 139
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand