- Vehicles
- 2,467
- Built between
- Not published
- Models
- 24
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 31 March 2023
- Repaired
- 100%
- Unrepaired
- 0
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2022-2023 Entegra Accolade
- 2022-2023 Entegra Accolade XL
- 2022-2023 Entegra Anthem
- 2022-2023 Entegra Aspire
- 2022-2023 Entegra Cornerstone
- 2022-2023 Entegra Emblem
- 2022-2023 Entegra Esteem
- 2022-2023 Entegra Expanse
- 2022-2023 Entegra Odyssey
- 2022-2023 Entegra Qwest
- 2022-2023 Entegra Reatta
- 2022-2023 Entegra Reatta XL
- 2022-2023 Jayco Alante
- 2022-2023 Jayco Greyhawk
- 2022-2023 Jayco Greyhawk Prestige
- 2022-2023 Jayco Melbourne
- 2022-2023 Jayco Melbourne Prestige
- 2022-2023 Jayco Precept
- 2022-2023 Jayco Precept Prestige
- 2022-2023 Jayco Redhawk
- 2022-2023 Jayco Redhawk SE
- 2022-2023 Jayco Seneca
- 2022-2023 Jayco Seneca Prestige
- 2022-2023 Jayco Seneca XT
Repair progress
The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q2 2023.
100% repaired — 2,467 of 2,467 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk SE, Seneca, Seneca Prestige, and Seneca XT recreational vehicles. The certification labels may be missing the rear Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
What could happen
Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.
What gets fixed
Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023.
Parts involved
- Certification label9001530Certification Label - VIN (Vehicle Identification Number) Specific
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Recall reported to NHTSA20 February 2023
- Owners notified31 March 2023
- Latest repair reportQ2 2023 — 100% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 20 February 2023.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903583.
Official source
- Manufacturer's recall number
- 9903583
- Recalling manufacturer
- Jayco, Inc.
- Safety standard
- FMVSS 567
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.