- Vehicles
- 280
- Built between
- Not published
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 7 June 2023
- Repaired
- 100%
- Unrepaired
- 0
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2021-2023 Prevost X3-45 Commuter
Repair progress
The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q2 2024.
100% repaired — 280 of 280 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Prevost Cars (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 Commuter busses. The foldable passenger seat cushion bolts may be loose and could fall out, allowing the seat cushion to detach from the seat frame.
What could happen
A detached passenger seat cushion may not adequately restrain the passenger, increasing the risk of injury during a crash.
What gets fixed
Prevost will add adhesive to the bolts, free of charge. Owner notification letters were be mailed June 7, 2023.
Parts involved
- Seat 2 Pass Curbside Flip-Up868087Foldable Seat
- Seat 2 Pass Curbside Flip-Up868088Foldable Seat
- Seat 2 Pass Curbside Flip-Up868089Foldable Seat
- Seat 2 Pass Street Side Flip-Up868092Foldable Seat
- Seat 2 Pass Street Side Flip-Up868093Foldable Seat
- Seat 2 Pass Street Side Flip-Up868094Foldable Seat
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Recall reported to NHTSA17 April 2023
- Owners notified7 June 2023
- Latest repair reportQ2 2024 — 100% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 17 April 2023.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-305.
Official source
- Manufacturer's recall number
- SR23-305
- Recalling manufacturer
- Prevost Car (US) Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.