- Vehicles
- 108,936
- Built between
- Not published
- Models
- 7
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 26 May 2023
- Repaired
- 88%
- Unrepaired
- 10,189
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2023 Kia Niro
- 2023 Kia Niro Phev
- 2023 Kia Soul
- 2023 Kia Sportage
- 2023 Kia Sportage Hybrid
- 2023 Kia Sportage Phev
- 2023 Kia Telluride
Repair progress
10,189 of 108,936 vehicles in this recall had still not been repaired as of Q1 2025.
88% repaired — 95,999 of 108,936 reported
- Owners not reachable
- 2,294
- Scrapped or exported
- 454
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
What could happen
A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
What gets fixed
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023.
Parts involved
- Cluster Assy-InstrumentNiro Hybrid/Plug-In Hybrid: 94001-AT000Instrument Cluster Assembly
- Cluster Assy-InstrumentNiro Hybrid/Plug-In Hybrid: 94001-AT100Instrument Cluster Assembly
- Cluster Assy-InstrumentNiro Hybrid/Plug-In Hybrid: 94003-AT000Instrument Cluster Assembly
- Cluster Assy-InstrumentSoul: 94023-K0000Instrument Cluster Assembly
- Cluster Assy-InstrumentSportage Hybrid/Plug-In Hybrid:94003-CH000Instrument Cluster Assembly
- Cluster Assy-InstrumentSportage: 94003-P1000Instrument Cluster Assembly
- Cluster Assy-InstrumentSportage:94003-DW000Instrument Cluster Assembly
- Cluster Assy-InstrumentTelluride: 94051-S9000Instrument Cluster Assembly
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Recall reported to NHTSA26 April 2023
- Owners notified26 May 2023
- Latest repair reportQ1 2025 — 88% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 26 April 2023.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
Official source
- Manufacturer's recall number
- SC270
- Recalling manufacturer
- Kia America, Inc.
- Safety standard
- FMVSS 101
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.