Entegra Power Train: Axle Hubs

Entegra is recalling about 78 vehicles over a problem with the power train. Wheel separation from the vehicle increases the risk of a crash.

Campaign
23V391000
Manufacturer
Jayco, Inc.
Reported
1 June 2023
Vehicles
78
Built between
Not published
Models
3
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
23 June 2023
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2023 Entegra Odyssey
  • 2023 Jayco Greyhawk
  • 2023 Jayco Redhawk

What the defect is

Jayco, Inc. (Jayco) is recalling certain 2023 Jayco Greyhawk, Redhawk, and Entegra Coach Odyssey motorhomes. The bolt that secures the rear axle rotor to the wheel-hub may be improperly tightened, possibly resulting in wheel separation.

What could happen

Wheel separation from the vehicle increases the risk of a crash.

What gets fixed

Dealers will inspect the rear axle serial number, and if necessary, remove and inspect the rear axle rotor and hub assembly. If any bolts are found to be loose, the rotor and hub assembly will be replaced, free of charge. Owner notification letters were mailed June 23, 2023.

Parts involved

  • Bolts (Hub to Rotor)PC3C 1107 AABolts (Hub to Rotor)
  • E450 Dual Rear Wheel (DRW) AssemblyNC2C-1113-BARear Axle Assembly
  • HubNC2C 1109 CAHub
  • RotorNC2C 2C026 BARotor

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA1 June 2023
  2. Owners notified23 June 2023

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 1 June 2023.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Jayco customer service at 1-800-283-8267.

Official source

Manufacturer's recall number
Ford 22V-792
Recalling manufacturer
Jayco, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand