Mack Visibility: Linkages

Mack is recalling about 204 vehicles over a problem with the visibility. Inoperative windshield wipers can reduce visibility, increasing the risk of a crash.

Campaign
23V465000
Manufacturer
Mack Trucks, Inc.
Reported
3 July 2023
Vehicles
204
Built between
Not published
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
22 August 2023
Repaired
82%
Unrepaired
36

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2023-2024 Mack LR

Repair progress

36 of 204 vehicles in this recall had still not been repaired as of Q2 2025.

82% repaired — 168 of 204 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Mack Trucks, Inc. (Mack) is recalling certain 2023-2024 LR garbage trucks. The wiper arm retention nuts may be loose, stripping, and causing the windshield wipers to fail.

What could happen

Inoperative windshield wipers can reduce visibility, increasing the risk of a crash.

What gets fixed

Dealers will inspect, tighten the retention nuts, and replace the windshield wiper arms as necessary, free of charge. Owner notification letters were mailed August 22, 2023.

Parts involved

  • Wiper Motor24126582LH

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA3 July 2023
  2. Owners notified22 August 2023
  3. Latest repair reportQ2 2025 — 82% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 3 July 2023.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0445.

Official source

Manufacturer's recall number
SC0445
Recalling manufacturer
Mack Trucks, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand