- Vehicles
- 152,927
- Built between
- Not published
- Models
- 12
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 8 September 2023
- Repaired
- 90%
- Unrepaired
- 11,016
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2023-2024 Lexus NX Hybrid
- 2023-2024 Lexus NX250
- 2023-2024 Lexus NX350
- 2023 Lexus RX Hybrid
- 2023 Lexus RX350
- 2023 Lexus RX500H
- 2023 Toyota Corolla
- 2023 Toyota Corolla Cross
- 2023 Toyota Corolla Cross Hybrid
- 2023 Toyota Highlander
- 2023 Toyota Highlander Hybrid
- 2023 Toyota Tacoma
Repair progress
11,016 of 152,927 vehicles in this recall had still not been repaired as of Q2 2025.
90% repaired — 138,062 of 152,927 reported
- Owners not reachable
- 3,099
- Scrapped or exported
- 750
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
What could happen
A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
What gets fixed
Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023.
Parts involved
- Cable Sub-Assy, Spiral84306-0A010Spiral Cable Assembly
- Cable Sub-Assy, Spiral84306-0E090Spiral Cable Assembly
- Cable Sub-Assy, Spiral84306-0E180Spiral Cable Assembly
- Cable Sub-Assy, Spiral84306-F6020Spiral Cable Assembly
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Recall reported to NHTSA12 July 2023
- Owners notified8 September 2023
- Latest repair reportQ2 2025 — 90% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 12 July 2023.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Official source
- Manufacturer's recall number
- 23TA08/ 23LA02
- Recalling manufacturer
- Toyota Motor Engineering & Manufacturing
- Safety standard
- FMVSS 208
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.