Jeep Electrical System: Traction Battery

Jeep is recalling about 32,125 vehicles over a problem with the electrical system. A vehicle fire while parked or driving can increase the risk of injury.

Campaign
23V787000
Manufacturer
Chrysler (FCA US, LLC)
Reported
22 November 2023
Vehicles
32,125
Built between
Not published
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
7 March 2024
Repaired
77%
Unrepaired
6,575

Safety advisories

Park outside and away from buildings

Affected vehicles carry a fire risk that can occur while parked, even with the engine off. Park away from structures and other vehicles until the recall repair has been completed.

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2021-2023 Jeep Wrangler

Repair progress

6,575 of 32,125 vehicles in this recall had still not been repaired as of Q4 2024.

77% repaired — 24,690 of 32,125 reported

Owners not reachable
412
Scrapped or exported
448

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

What could happen

A vehicle fire while parked or driving can increase the risk of injury.

What gets fixed

Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly if necessary, free of charge. Owner notification letters were mailed March 7, 2024.

Parts involved

  • Hybrid Service Kit68488244AABattery pack, 400V

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA22 November 2023
  2. Owners notified7 March 2024
  3. Latest repair reportQ4 2024 — 77% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 22 November 2023.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89A. This recall is superseded by NHTSA Recall 24V-720.

Official source

Manufacturer's recall number
B9A
Recalling manufacturer
Chrysler (FCA US, LLC)
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand