Porsche Electrical System: Onboard

Porsche is recalling about 41,345 vehicles over a problem with the electrical system. An overheated outlet or charging cable can increase the risk of a fire.

Campaign
23V841000
Manufacturer
Porsche Cars North America, Inc.
Reported
13 December 2023
Vehicles
41,345
Built between
Not published
Models
17
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
24 October 2024
Repaired
61%
Unrepaired
16,096

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2019, 2021-2024 Porsche Cayenne E-Hybrid
  • 2024 Porsche Cayenne Turbo E-Hybrid
  • 2020-2023 Porsche Cayenne Turbo S E-Hybrid
  • 2021-2023 Porsche Panamera 4 E-Hybrid
  • 2021-2023 Porsche Panamera 4S E-Hybrid
  • 2021-2023 Porsche Panamera Turbo S E-Hybrid
  • 2021-2024 Porsche Taycan
  • 2022-2024 Porsche Taycan 4 Cross Turismo
  • 2020-2024 Porsche Taycan 4S
  • 2021-2024 Porsche Taycan 4S Cross Turismo
  • 2022-2024 Porsche Taycan GTS
  • 2022-2024 Porsche Taycan GTS Sport Turismo
  • 2020-2024 Porsche Taycan Turbo
  • 2021-2024 Porsche Taycan Turbo Cross Turism
  • 2020-2024 Porsche Taycan Turbo S
  • 2021-2024 Porsche Taycan Turbo S Cross Turi
  • 2020 Porsche redundant CAYENNE E-HYBRID

Repair progress

16,096 of 41,345 vehicles in this recall had still not been repaired as of Q2 2026.

61% repaired — 25,249 of 41,345 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Porsche Cars North America, Inc. (Porsche) is recalling various models and model years. Please see the recall report for a list of the included vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

What could happen

An overheated outlet or charging cable can increase the risk of a fire.

What gets fixed

Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on October 24, 2024. A second notice will be sent once remedy parts become available, anticipated mid-2024.

Parts involved

  • NEMA charging cable7PP971678EACable between the power socket and the Porsche Mobile Charger
  • NEMA charging cable7PP971678EBCable between the power socket and the Porsche Mobile Charger
  • NEMA charging cable7PP971678ECCable between the power socket and the Porsche Mobile Charger
  • NEMA charging cable7PP971678EDCable between the power socket and the Porsche Mobile Charger

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA13 December 2023
  2. Owners notified24 October 2024
  3. Latest repair reportQ2 2026 — 61% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 13 December 2023.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is APB6.

Official source

Manufacturer's recall number
APB6
Recalling manufacturer
Porsche Cars North America, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand