Multiplex Equipment: Recreational Vehicle/Trailer

Multiplex is recalling about 13 vehicles over a problem with the equipment. A damaged circuit board increases the risk of a fire.

Campaign
24E043000
Manufacturer
Firefly Integrations, LLC
Reported
4 June 2024
Vehicles
13
Built between
Jul 2018 – Jun 2019
Models
1
Recall type
Equipment
Initiated by
Manufacturer
Owners notified
3 June 2024
Repaired
100%
Unrepaired
0

Does this affect my vehicle?

This recall covers vehicles built between July 2018 and June 2019. If yours was built outside that window, it is not part of this recall.

  • Multiplex G9Built July 2018 to June 2019

Repair progress

The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q2 2024.

100% repaired — 13 of 13 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Firefly Integrations, LLC (Firefly) is recalling certain Multiplex G9 units used for controlling equipment and accessories in motorhomes. These units can fail if excessive voltage is applied, causing the components on the board to become damaged.

What could happen

A damaged circuit board increases the risk of a fire.

What gets fixed

Firefly has notified the RV manufacturer that purchased the affected multiplex units and dealers for that RV manufacturer will add an additional circuit module to the existing component board, free of charge.

Parts involved

  • G97000620Electronic Control Module (ECM)

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Vehicles builtJuly 2018 to June 2019
  2. Recall reported to NHTSA4 June 2024
  3. Owners notified3 June 2024
  4. Latest repair reportQ2 2024 — 100% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 4 June 2024.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Firefly customer service at 1-574-825-4600.

Official source

Recalling manufacturer
Firefly Integrations, LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand