- Vehicles
- 82
- Built between
- Not published
- Models
- 5
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 1 April 2024
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2024 Entegra Condor
- 2024 Entegra Expanse
- 2024 Entegra Expanse LI
- 2024 Jayco Granite Ridge
- 2024 Jayco Solstice
What the defect is
Jayco, Inc. (Jayco) is recalling certain 2024 Jayco Granite Ridge, Solstice, Entegra Coach Condor, Expanse, and Expanse LI motorhomes. An inadequate amount of rear axle lubricant may cause rear axle tail bearing damage and seizure, which can result in wheel lock-up or driveshaft separation.
What could happen
Wheel lock-up or driveshaft separation can result in a loss of drive power. A disconnected driveshaft can also result in a roll away when the vehicle is in park without the parking brake applied. Any of these scenarios can increase the risk of a crash.
What gets fixed
Dealers will inspect the rear axle and replace the axle bearings or axle assembly as necessary, free of charge. Owner notification letters were mailed April 1, 2024.
Parts involved
- Dual Rear Wheel Axle AssemblyJK4W-4001-AE4.10 Limited Slip Differential Single Rear Wheel
- Dual Rear Wheel Axle AssemblyJK4W-4001-BE3.73 Limited Slip Differential Single Rear Wheel
- Dual Rear Wheel Axle AssemblyJK4W-4001-DE3.73 Conventional Differential Single Rear Wheel
- Dual Rear Wheel Axle AssemblyLK4W-4001-ABE3.73 Limited Slip Differential Single Rear Wheel
- Dual Rear Wheel Axle AssemblyLK4W-4001-ADE4.10 Limited Slip Differential Single Rear Wheel
- Dual Rear Wheel Axle AssemblyLK4W-4001-AFD3.73 Limited Slip Differential Single Rear Wheel
- Single Rear Wheel Axle AssemblyMK4W-4001-BD3.73 Conventional Differential Single Rear Wheel
- Single Rear Wheel Axle AssemblyMK4W-4001-CD3.73 Limited Slip Differential Single Rear Wheel
- Single Rear Wheel Axle AssemblyMK4W-4001-DD4.10 Limited Slip Differential Single Rear Wheel
- Single Rear Wheel Axle AssemblyMK4W-4001-GC3.73 Limited Slip Differential Single Rear Wheel
- Single Rear Wheel Axle AssemblyMK4W-4001-HC4.10 Limited Slip Differential Single Rear Wheel
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Recall reported to NHTSA28 February 2024
- Owners notified1 April 2024
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 28 February 2024.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Ford 24V-102.
Official source
- Manufacturer's recall number
- Ford 24V-102
- Recalling manufacturer
- Jayco, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.