- Vehicles
- 79
- Built between
- Not published
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 8 April 2024
- Repaired
- 70%
- Unrepaired
- 24
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2024 Prevost H3-45
- 2024 Prevost H3-45 VIP
Repair progress
24 of 79 vehicles in this recall had still not been repaired as of Q1 2026.
70% repaired — 55 of 79 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45 and H3-45 VIP vehicles. The grommet that protects the battery cables passing through a metallic panel was improperly installed, allowing the cables to chafe on the edges of the panel and potentially short circuit.
What could happen
An electrical short circuit increases the risk of a fire. Additionally, a vehicle fire may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
What gets fixed
Prevost will inspect and reinstall the grommet, if necessary, free of charge. Owner notification letters were mailed April 8, 2024.
Parts involved
- Grommet504606Grommet
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Recall reported to NHTSA6 March 2024
- Owners notified8 April 2024
- Latest repair reportQ1 2026 — 70% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 6 March 2024.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-12.
Official source
- Manufacturer's recall number
- SR24-12
- Recalling manufacturer
- Prevost Car (US) Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.