- Vehicles
- 136
- Built between
- Not published
- Models
- 4
- Recall type
- Vehicle
- Initiated by
- NHTSA compliance test
- Owners notified
- 18 April 2024
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2023-2024 Entegra Expanse
- 2023-2024 Entegra Expanse LI
- 2023-2024 Jayco Solstice
- 2023-2024 Jayco Solstice LI
What the defect is
Jayco, Inc. (Jayco) is recalling certain 2023-2024 Jayco Solstice, Solstice LI, Entegra Coach Expanse, and Expanse LI motorhomes built on Ford chassis. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
What could happen
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
What gets fixed
Ford or Lincoln dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed April 18, 2024.
Parts involved
- Cmr Rr Fac Veh DtctNK4T-19G490-AATransit 360 View - Digital Rearview Camera
- Cmr Rr Fac Veh DtctNK4T-19G490-CATransit Digital Rearview Camera
- Cmr Rr Fac Veh DtctNK4T-19G490-DATransit Digital Rearview Camera
- IPMB Software (version IT18.1)LB5T-14F017-ATransit 360 View IPMB
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Recall reported to NHTSA19 March 2024
- Owners notified18 April 2024
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 19 March 2024.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Ford 23V-598.
Official source
- Manufacturer's recall number
- Ford 23V-598
- Recalling manufacturer
- Jayco, Inc.
- Recall initiated by
- OVSC
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.