Hyundai Back Over Prevention: Software

Hyundai is recalling about 18,206 vehicles over a problem with the back over prevention. An obstructed rearview camera image reduces rearward visibility and increases the risk of a crash or injury.

Campaign
24V246000
Manufacturer
Hyundai Motor America
Reported
2 April 2024
Vehicles
18,206
Built between
Not published
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
31 May 2024
Repaired
98%
Unrepaired
268

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2024 Hyundai Santa FE

Repair progress

268 of 18,206 vehicles in this recall had still not been repaired as of Q1 2026.

98% repaired — 17,906 of 18,206 reported

Owners not reachable
3
Scrapped or exported
29

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Hyundai Motor America (Hyundai) is recalling certain 2024 Santa Fe vehicles. The rearview camera image may be obstructed by a trailer parking assist message. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

What could happen

An obstructed rearview camera image reduces rearward visibility and increases the risk of a crash or injury.

What gets fixed

Hyundai will release an over-the-air (OTA) software update. Owner notification letters were mailed beginning May 31, 2024.

This recall is fixed by a software update. The manufacturer reports the remedy can be delivered over the air, so affected vehicles may not need a dealer visit. Confirm with the manufacturer before assuming yours has received it.

Parts involved

  • Head Unit Assy-Avn96560-R6050ccNC AVN
  • Head Unit Assy-Avn96560-R6060ccNC AVN
  • Head Unit Assy-Avn96560-R6240ccNC AVN
  • Head Unit Assy-Avn96560-R6260ccNC AVN

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA2 April 2024
  2. Owners notified31 May 2024
  3. Latest repair reportQ1 2026 — 98% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 2 April 2024.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 258.

Official source

Manufacturer's recall number
258
Recalling manufacturer
Hyundai Motor America
Safety standard
FMVSS 111
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand