- Vehicles
- 509
- Built between
- Not published
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 7 June 2024
- Repaired
- 80%
- Unrepaired
- 79
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2018-2021 Lexus LS
- 2018-2020 Lexus LS Hybrid
Repair progress
79 of 509 vehicles in this recall had still not been repaired as of Q1 2026.
80% repaired — 407 of 509 reported
- Owners not reachable
- 11
- Scrapped or exported
- 12
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2021 Lexus LS500 and 2018-2020 Lexus LS500 Hybrid vehicles equipped with the "Executive Package." The front passenger seat may have been assembled with interference between internal parts that can cause the Occupant Classification System (OCS) sensor to incorrectly detect the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
What could happen
Incorrect detection of an occupant may result in improper air bag deployment during a crash, increasing the risk of injury.
What gets fixed
Dealers will inspect and repair the front passenger seat, as necessary, free of charge. Owner notification letters were mailed June 7, 2024.
Parts involved
- Adjuster Assy, Fr Seat, RH72010-50320Seat Frame Assembly
- Adjuster Assy, Fr Seat, RH72010-50321Seat Frame Assembly
- Adjuster Assy, Fr Seat, RH72010-50322Seat Frame Assembly
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Recall reported to NHTSA17 April 2024
- Owners notified7 June 2024
- Latest repair reportQ1 2026 — 80% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 17 April 2024.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24LA03.
Official source
- Manufacturer's recall number
- 24LA03
- Recalling manufacturer
- Toyota Motor Engineering & Manufacturing
- Safety standard
- FMVSS 208
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.