Mack Power Train: Axle Assembly

Mack is recalling about 7 vehicles over a problem with the power train. A sudden loss of steering control increases the risk of a crash.

Campaign
24V424000
Manufacturer
Mack Trucks, Inc.
Reported
9 June 2024
Vehicles
7
Built between
Not published
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
17 June 2024
Repaired
100%
Unrepaired
0

Safety advisories

Do not drive this vehicle

NHTSA and the manufacturer advise that affected vehicles should not be driven until the recall repair has been completed. Contact your dealer to arrange the repair, and ask about transport in the meantime.

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2025 Mack Anthem (AN)
  • 2025 Mack Pioneer PR (4)

Repair progress

The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q1 2025.

100% repaired — 7 of 7 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Mack Trucks, Inc. (Mack) is recalling certain 2025 Anthem and Pinnacle trucks. The tie rod assemblies may contain an improperly heat-treated ball stud that can fail, resulting in a sudden loss of steering control.

What could happen

A sudden loss of steering control increases the risk of a crash.

What gets fixed

Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will inspect and replace the tie rod ends as necessary, free of charge. Owner notification letters were mailed June 17, 2024.

Parts involved

  • Axle Assembly23057987FRONT

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA9 June 2024
  2. Owners notified17 June 2024
  3. Latest repair reportQ1 2025 — 100% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 9 June 2024.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0466.

Official source

Manufacturer's recall number
SC0466
Recalling manufacturer
Mack Trucks, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand