Ford Visibility: Windshield

Ford is recalling about 4,361 vehicles over a problem with the visibility. A windshield that detaches from a vehicle during a crash can increase the risk of injury.

Campaign
24V486000
Manufacturer
Ford Motor Company
Reported
28 June 2024
Vehicles
4,361
Built between
Apr 2024 – May 2024
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
10 July 2024
Repaired
71%
Unrepaired
1,216

Does this affect my vehicle?

This recall covers vehicles built between April 2024 and May 2024. If yours was built outside that window, it is not part of this recall.

  • 2024 Ford F-150Built April 2024 to May 2024

Repair progress

1,216 of 4,361 vehicles in this recall had still not been repaired as of Q2 2026.

71% repaired — 3,091 of 4,361 reported

Owners not reachable
54

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Ford Motor Company (Ford) is recalling certain 2024 F-150 vehicles. The windshield may not have been properly bonded to the vehicle, allowing it to detach during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."

What could happen

A windshield that detaches from a vehicle during a crash can increase the risk of injury.

What gets fixed

Dealers will remove and reinstall the windshield, free of charge. Owner notification letters were mailed July 10, 2024.

Parts involved

  • UrethaneWSS-M2G316-B4Bonding between windshield and body structure
  • WindshieldRL34-P03100-A, B, FF-150 Windshield

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Vehicles builtApril 2024 to May 2024
  2. Recall reported to NHTSA28 June 2024
  3. Owners notified10 July 2024
  4. Latest repair reportQ2 2026 — 71% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 28 June 2024.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C20.

Official source

Manufacturer's recall number
24C20
Recalling manufacturer
Ford Motor Company
Safety standard
FMVSS 212
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand