- Vehicles
- 10
- Built between
- Jul 2023 – Jul 2023
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 18 July 2024
- Repaired
- 90%
- Unrepaired
- 1
Does this affect my vehicle?
This recall covers vehicles built between July 2023 and July 2023. If yours was built outside that window, it is not part of this recall.
- 2024 Volvo Bus 9700Built July 2023 to July 2023
Repair progress
1 of 10 vehicles in this recall had still not been repaired as of Q2 2026.
90% repaired — 9 of 10 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Volvo Bus Corporation (Volvo Bus) is recalling certain 2024 Volvo 9700 vehicles. The castellated nuts securing the steering gear link rod to the steering arm and/or the pitman arm may not have been tightened properly, which can allow it to loosen.
What could happen
A loose steering gear link rod can cause a loss of steering control, increasing the risk of a crash.
What gets fixed
Prevost will tighten the castellated nuts, free of charge. Owner notification letters were mailed July 18, 2024.
Parts involved
- Castellated Nut60112752Castellated Nut
- Steering Gear Link Rod22627723Steering Gear Link Rod
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Vehicles builtJuly 2023 to July 2023
- Recall reported to NHTSA9 July 2024
- Owners notified18 July 2024
- Latest repair reportQ2 2026 — 90% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 9 July 2024.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Volvo Bus customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR24-84.
Official source
- Manufacturer's recall number
- SR24-84
- Recalling manufacturer
- Volvo Bus Corporation
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.