- Vehicles
- 151
- Built between
- Not published
- Models
- 5
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 21 November 2024
- Repaired
- 100%
- Unrepaired
- 0
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2019-2020 Motiv E-450 BEV Chassis
- 2017-2018 Motiv E-450 Chassis
- 2020-2023 Motiv F-53 BEV Chassis
- 2019-2023 Motiv F-59 BEV Chassis
- 2017-2018 Motiv F-59 Chassis
Repair progress
The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q1 2025.
100% repaired — 151 of 151 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Motiv Power Systems, Inc. (Motiv) is recalling certain 2017-2020 E-450 and F-59 vehicles equipped with a Motiv Gen 4 EPIC and 2020-2023 F-53 and F-59 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The wiring harness may be missing a heat shrink insulator and retention clip. The 12-volt control wires may deteriorate and loosen, causing a loss of connection to the high voltage (HV) batteries and drive power.
What could happen
A loss of drive power increases the risk of a crash.
What gets fixed
Motiv field support technicians will inspect and correct any loose wiring, and replace damaged 12-volt control wires, free of charge. Owner notification letters were mailed November 21, 2024.
Parts involved
- Wiring Harness840-106336-001Wire harness between fuse box and master disconnect switch
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Recall reported to NHTSA19 September 2024
- Owners notified21 November 2024
- Latest repair reportQ1 2025 — 100% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 19 September 2024.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Motiv customer service at 1-650-458-4804.
Official source
- Recalling manufacturer
- Motiv Power Systems
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.