Ram Visibility: Rearview Mirrors/Devices

Ram is recalling about 31,676 vehicles over a problem with the visibility. Detached mirror glass can reduce driver visibility, increasing the risk of a crash.

Campaign
24V754000
Manufacturer
Chrysler (FCA US, LLC)
Reported
10 October 2024
Vehicles
31,676
Built between
Not published
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
5 December 2024
Repaired
48%
Unrepaired
15,344

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2020-2023 Ram 1500

Repair progress

15,344 of 31,676 vehicles in this recall had still not been repaired as of Q2 2026.

48% repaired — 15,199 of 31,676 reported

Owners not reachable
372
Scrapped or exported
761

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

What could happen

Detached mirror glass can reduce driver visibility, increasing the risk of a crash.

What gets fixed

Dealers will replace the mirror glass, free of charge. Owner notification letters were mailed December 5, 2024.

Parts involved

  • Mirror replacement68286843AAGlass

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA10 October 2024
  2. Owners notified5 December 2024
  3. Latest repair reportQ2 2026 — 48% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 10 October 2024.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact FCA Customer Service at 1-800-853-1403. FCA's number for this recall is 86B.

Official source

Manufacturer's recall number
86B
Recalling manufacturer
Chrysler (FCA US, LLC)
Safety standard
FMVSS 111
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand