Ford Equipment: Labels

Ford is recalling about 27,678 vehicles over a problem with the equipment. Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

Campaign
24V852000
Manufacturer
Ford Motor Company
Reported
8 November 2024
Vehicles
27,678
Built between
Jun 2017 – Oct 2024
Models
7
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
19 December 2024
Repaired
65%
Unrepaired
2,454

Does this affect my vehicle?

This recall covers vehicles built between June 2017 and October 2024. If yours was built outside that window, it is not part of this recall.

  • 2020-2024 Ford EscapeBuilt July 2019 to September 2024
  • 2018-2024 Ford ExpeditionBuilt October 2017 to October 2024
  • 2020-2025 Ford ExplorerBuilt April 2019 to August 2024
  • 2018-2024 Ford F-150Built June 2017 to October 2024
  • 2020-2025 Lincoln AviatorBuilt May 2019 to June 2024
  • 2020-2024 Lincoln CorsairBuilt July 2019 to August 2024
  • 2018-2024 Lincoln NavigatorBuilt November 2017 to October 2024

Repair progress

2,454 of 27,678 vehicles in this recall had still not been repaired as of Q2 2026.

65% repaired — 18,102 of 27,678 reported

Owners not reachable
7,035
Scrapped or exported
87

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

What could happen

Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

What gets fixed

Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024.

Parts involved

  • Airbag Warning Hang TagBU5A-13C361-AAAirbag Warning Hang Tag
  • Airbag Warning Hang TagBU5A-13C361-BAAirbag Warning Hang Tag
  • Airbag Warning Hang TagBU5A-13C361-CAAirbag Warning Hang Tag
  • Airbag Warning Hang TagLU5A-13C361-AAAirbag Warning Hang Tag

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Vehicles builtJune 2017 to October 2024
  2. Recall reported to NHTSA8 November 2024
  3. Owners notified19 December 2024
  4. Latest repair reportQ2 2026 — 65% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 8 November 2024.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

Official source

Manufacturer's recall number
24C39
Recalling manufacturer
Ford Motor Company
Safety standard
FMVSS 208
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand