ZOOX Electrical System: Software

Zoox is recalling about 270 vehicles over a problem with the electrical system. A vehicle that moves when a person is right next to the vehicle increases the risk of injury or crash.

Campaign
25E037000
Manufacturer
Zoox, Inc.
Reported
22 May 2025
Vehicles
270
Built between
Aug 2024 – May 2025
Models
1
Recall type
Equipment
Initiated by
NHTSA investigation
Owners notified
Not yet
Repaired
100%
Unrepaired
0

Does this affect my vehicle?

This recall covers vehicles built between August 2024 and May 2025. If yours was built outside that window, it is not part of this recall.

  • ZOOX Automated Driving SystemBuilt August 2024 to May 2025

Repair progress

The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q2 2025.

100% repaired — 270 of 270 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Zoox, Inc. (Zoox) is recalling certain Automated Driving Systems (ADS) equipped with software versions released prior to May 21, 2025. The ADS may allow the vehicle to move after failing to detect a person right next to the vehicle.

What could happen

A vehicle that moves when a person is right next to the vehicle increases the risk of injury or crash.

What gets fixed

Zoox has updated the ADS software, free of charge. All affected driverless fleet vehicles were repaired by May 21, 2025. Zoox's number for this recall is 25-03.

Parts involved

  • ADS softwareN/AADS software prior to May 8, 2025

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Vehicles builtAugust 2024 to May 2025
  2. Recall reported to NHTSA22 May 2025
  3. Latest repair reportQ2 2025 — 100% repaired

No owner-notification date has been published yet. Manufacturers normally write to registered owners within 60 days of reporting a recall.

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 22 May 2025.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Official source

Manufacturer's recall number
25-03
Recalling manufacturer
Zoox, Inc.
Recall initiated by
ODI

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand