- Vehicles
- 100
- Built between
- Not published
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 4 March 2025
- Repaired
- 48%
- Unrepaired
- 38
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2024-2025 Keystone Outback
Repair progress
38 of 100 vehicles in this recall had still not been repaired as of Q2 2026.
48% repaired — 48 of 100 reported
- Owners not reachable
- 6
- Scrapped or exported
- 8
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Keystone RV Company (Keystone) is recalling certain 2024-2025 Outback 330RL travel trailers. The side window was incorrectly labeled as an emergency exit, which can delay passengers from exiting in the event of an emergency.
What could happen
A mislabeled window that will not allow passengers to exit in an emergency increases the risk of injury.
What gets fixed
Dealers will remove the emergency exit sticker from the side window, free of charge. Owner notification letters were mailed March 4, 2025.
Parts involved
- Window 48” x 29”644266Window - 48" x 29" - SP/FE - Gray 20 - Temp - Black Frame - #8800
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Recall reported to NHTSA21 February 2025
- Owners notified4 March 2025
- Latest repair reportQ2 2026 — 48% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 21 February 2025.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Keystone customer service at 866-425-4369. Keystone's number for this recall is 25-462.
Official source
- Manufacturer's recall number
- 25-462
- Recalling manufacturer
- Keystone RV Company
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.