Polestar Back Over Prevention: Software

Polestar is recalling about 27,816 vehicles over a problem with the back over prevention. A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Campaign
25V280000
Manufacturer
Polestar Automotive USA, Inc.
Reported
25 April 2025
Vehicles
27,816
Built between
Not published
Models
1
Recall type
Vehicle
Initiated by
NHTSA investigation
Owners notified
20 June 2025
Repaired
89%
Unrepaired
2,398

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2021-2025 Polestar Polestar 2

Repair progress

2,398 of 27,816 vehicles in this recall had still not been repaired as of Q2 2026.

89% repaired — 24,700 of 27,816 reported

Owners not reachable
718

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

What could happen

A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

What gets fixed

Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025.

Parts involved

  • Infotainment Head Unit (IHU) Software
  • Parking Assist Camera (PAC) Software

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA25 April 2025
  2. Owners notified20 June 2025
  3. Latest repair reportQ2 2026 — 89% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 25 April 2025.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.

Official source

Manufacturer's recall number
RP1056
Recalling manufacturer
Polestar Automotive USA, Inc.
Safety standard
FMVSS 111
Recall initiated by
ODI

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand