- Vehicles
- 235,640
- Built between
- Aug 2021 – May 2025
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 12 June 2025
- Repaired
- 59%
- Unrepaired
- 92,414
Does this affect my vehicle?
This recall covers vehicles built between August 2021 and May 2025. If yours was built outside that window, it is not part of this recall.
- 2023 Braun RAM PromasterBuilt August 2021 to May 2025
- 2022, 2024-2025 Ram PromasterBuilt August 2021 to May 2025
Repair progress
92,414 of 235,640 vehicles in this recall had still not been repaired as of Q2 2026.
59% repaired — 138,305 of 235,640 reported
- Owners not reachable
- 2,728
- Scrapped or exported
- 2,193
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
What could happen
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
What gets fixed
Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025.
Parts involved
- Module68602568AA, 68122086AAGateway
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Vehicles builtAugust 2021 to May 2025
- Recall reported to NHTSA21 May 2025
- Owners notified12 June 2025
- Latest repair reportQ2 2026 — 59% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 21 May 2025.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
Official source
- Manufacturer's recall number
- 40C
- Recalling manufacturer
- Chrysler (FCA US, LLC)
- Safety standard
- FMVSS 111
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.