- Vehicles
- 198,940
- Built between
- Feb 2021 – Apr 2025
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 30 June 2025
- Repaired
- 65%
- Unrepaired
- 65,801
Does this affect my vehicle?
This recall covers vehicles built between February 2021 and April 2025. If yours was built outside that window, it is not part of this recall.
- 2022-2024 Mitsubishi OutlanderBuilt February 2021 to December 2024
- 2023-2025 Mitsubishi Outlander PhevBuilt September 2022 to April 2025
Repair progress
65,801 of 198,940 vehicles in this recall had still not been repaired as of Q2 2026.
65% repaired — 128,883 of 198,940 reported
- Owners not reachable
- 3,162
- Scrapped or exported
- 1,094
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain 2022-2024 Outlander and 2023-2025 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the rearview camera image may freeze, or not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
What could happen
A rearview image that does not display properly reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
What gets fixed
Dealers will update the A-IVI software, free of charge. Owner notification letters are expected to be mailed June 30, 2025. Mitsubishi's number for this recall is SR-25-001. This recall replaces and expands previous NHTSA recall number 23V345. Vehicles previously repaired under recall 23V345 will need to have the new remedy completed.
Parts involved
- UNIT,IVI(8 Inch,nas)8740A049In-Vehicle Infotainment system
- UNIT,IVI(9 Inch,nas,navi)8740A050In-Vehicle Infotainment system
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Vehicles builtFebruary 2021 to April 2025
- Recall reported to NHTSA2 June 2025
- Owners notified30 June 2025
- Latest repair reportQ2 2026 — 65% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 2 June 2025.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Official source
- Manufacturer's recall number
- SR-25-001
- Recalling manufacturer
- Mitsubishi Motors North America, Inc.
- Safety standard
- FMVSS 111
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.