BMW Electrical System: Software

BMW is recalling about 71,286 vehicles over a problem with the electrical system. A loss of drive power increases the risk of a crash.

Campaign
25V395000
Manufacturer
BMW of North America, LLC
Reported
23 July 2025
Vehicles
71,286
Built between
Feb 2021 – Jan 2024
Models
6
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
8 August 2025
Repaired
95%
Unrepaired
3,704

Does this affect my vehicle?

This recall covers vehicles built between February 2021 and January 2024. If yours was built outside that window, it is not part of this recall.

  • 2022-2024 BMW I4
  • 2025 BMW I4 EDRIVE35
  • 2025 BMW I4 EDRIVE40
  • 2024 BMW I5Built February 2023 to December 2023
  • 2023-2024 BMW I7
  • 2022-2024 BMW IXBuilt February 2021 to January 2024

Repair progress

3,704 of 71,286 vehicles in this recall had still not been repaired as of Q2 2026.

95% repaired — 67,437 of 71,286 reported

Scrapped or exported
145

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.

What could happen

A loss of drive power increases the risk of a crash.

What gets fixed

The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025.

Parts involved

  • Electric Drive Motor SoftwareSoftware - N/AElectric Drive Motor Software

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Vehicles builtFebruary 2021 to January 2024
  2. Recall reported to NHTSA23 July 2025
  3. Owners notified8 August 2025
  4. Latest repair reportQ2 2026 — 95% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 23 July 2025.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact BMW customer service at 1-800-525-7417.

Official source

Recalling manufacturer
BMW of North America, LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand