- Vehicles
- 200,237
- Built between
- May 2018 – Nov 2024
- Models
- 21
- Recall type
- Vehicle
- Initiated by
- NHTSA investigation
- Owners notified
- 4 September 2025
- Repaired
- 55%
- Unrepaired
- 85,743
Does this affect my vehicle?
This recall covers vehicles built between May 2018 and November 2024. If yours was built outside that window, it is not part of this recall.
- 2021-2024 Ford Bronco SportBuilt March 2020 to November 2024
- 2020-2021 Ford EcosportBuilt August 2019 to December 2021
- 2019-2020 Ford EdgeBuilt August 2018 to December 2020
- 2020-2022 Ford EscapeBuilt May 2019 to December 2022
- 2020-2021 Ford ExpeditionBuilt July 2019 to December 2021
- 2020-2024 Ford ExplorerBuilt February 2019 to December 2023
- 2019-2020 Ford F-150Built July 2018 to October 2020
- 2020-2022 Ford F-250 SDBuilt August 2019 to December 2022
- 2019-2020 Ford FusionBuilt August 2018 to July 2020
- 2022-2024 Ford MaverickBuilt July 2021 to January 2024
- 2019-2023 Ford MustangBuilt May 2018 to April 2023
- 2019-2023 Ford RangerBuilt July 2018 to June 2023
- 2020-2023 Ford TransitBuilt July 2019 to January 2022
- 2018-2022 Ford Transit ConnectBuilt July 2018 to January 2022
- 2020-2023 Lincoln AviatorBuilt April 2019 to November 2023
- 2019-2020 Lincoln ContinentalBuilt September 2018 to November 2020
- 2020-2022 Lincoln CorsairBuilt February 2019 to December 2022
- 2019-2020 Lincoln MKX
- 2019-2020 Lincoln MKZBuilt August 2018 to July 2020
- 2019-2020 Lincoln NautilusBuilt September 2018 to December 2020
- 2020-2021 Lincoln NavigatorBuilt October 2019 to December 2021
Repair progress
85,743 of 200,237 vehicles in this recall had still not been repaired as of Q2 2026.
55% repaired — 109,643 of 200,237 reported
- Owners not reachable
- 4,800
- Scrapped or exported
- 51
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
What could happen
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
What gets fixed
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025.
Parts involved
- SYNC 3 SoftwareNU5T-14G381-ABSYNC 3 software version R10 RC1
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Vehicles builtMay 2018 to November 2024
- Recall reported to NHTSA27 June 2025
- Owners notified4 September 2025
- Latest repair reportQ2 2026 — 55% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 27 June 2025.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Official source
- Manufacturer's recall number
- 25S72
- Recalling manufacturer
- Ford Motor Company
- Recall initiated by
- ODI
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.