- Vehicles
- 43,438
- Built between
- Apr 2023 – Sep 2025
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 5 November 2025
- Repaired
- 76%
- Unrepaired
- 10,393
Does this affect my vehicle?
This recall covers vehicles built between April 2023 and September 2025. If yours was built outside that window, it is not part of this recall.
- 2025 Ford Explorer Hybrid
- 2024-2026 Lincoln Nautilus HybridBuilt April 2023 to September 2025
Repair progress
10,393 of 43,438 vehicles in this recall had still not been repaired as of Q2 2026.
76% repaired — 32,818 of 43,438 reported
- Owners not reachable
- 227
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Ford Motor Company (Ford) is recalling certain 2024-2026 Lincoln Nautilus Hybrid and 2025 Explorer hybrid police vehicles. A software error may prevent the vehicle from emitting the pedestrian warning sound at certain speeds.
What could happen
A vehicle that does not produce a warning sound may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.
What gets fixed
The audio control module and digital signal processing module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 5, 2025.
Parts involved
- Audio Control ModuleR2TT-18K936-C*Audio Control Module
- Audio Control ModuleRB5T-18K936-E*Audio Control Module
- Digital Signal Processing ModuleR2TT-18T806-E*12 Channel DSP Module
- Digital Signal Processing ModuleR2TT-18T806-F*24 Channel DSP Module
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Vehicles builtApril 2023 to September 2025
- Recall reported to NHTSA10 October 2025
- Owners notified5 November 2025
- Latest repair reportQ2 2026 — 76% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 10 October 2025.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA2. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 10, 2025.
Official source
- Manufacturer's recall number
- 25SA2
- Recalling manufacturer
- Ford Motor Company
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.