- Vehicles
- 42,677
- Built between
- Jun 2025 – Dec 2025
- Models
- 11
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 13 March 2026
- Repaired
- 87%
- Unrepaired
- 4,385
Does this affect my vehicle?
This recall covers vehicles built between June 2025 and December 2025. If yours was built outside that window, it is not part of this recall.
- 2026 Kia CarnivalBuilt June 2025 to September 2025
- 2026 Kia Carnival HybridBuilt June 2025 to November 2025
- 2026 Kia EV9Built July 2025 to October 2025
- 2025 Kia K4Built August 2025 to December 2025
- 2026 Kia K5Built July 2025 to September 2025
- 2025-2026 Kia SorentoBuilt July 2025 to November 2025
- 2025-2026 Kia Sorento HybridBuilt June 2025 to October 2025
- 2025-2026 Kia Sorento PhevBuilt June 2025 to October 2025
- 2026 Kia SportageBuilt July 2025 to November 2025
- 2026 Kia Sportage HybridBuilt June 2025 to October 2025
- 2026 Kia Sportage PhevBuilt July 2025 to October 2025
Repair progress
4,385 of 42,677 vehicles in this recall had still not been repaired as of Q2 2026.
87% repaired — 37,325 of 42,677 reported
- Owners not reachable
- 810
- Scrapped or exported
- 157
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."
What could happen
An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
What gets fixed
The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026.
Parts involved
- Unit Assy-Cluster940C3-DW300Cluster Unit Assembly
- Unit Assy-Cluster940C3-GG000Cluster Unit Assembly
- Unit Assy-Cluster940C3-L2110Cluster Unit Assembly
- Unit Assy-Cluster940C3-P1360Cluster Unit Assembly
- Unit Assy-Cluster940C3-P4220Cluster Unit Assembly
- Unit Assy-Cluster940C3-R0440Cluster Unit Assembly
- Unit Assy-Cluster940C3-R5010Cluster Unit Assembly
- Unit Assy-Cluster940C3-XA200Cluster Unit Assembly
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Vehicles builtJune 2025 to December 2025
- Recall reported to NHTSA26 January 2026
- Owners notified13 March 2026
- Latest repair reportQ2 2026 — 87% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 26 January 2026.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.
Official source
- Manufacturer's recall number
- SC361
- Recalling manufacturer
- Kia America, Inc.
- Safety standard
- FMVSS 101
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.