- Vehicles
- 13
- Built between
- May 2024 – Feb 2025
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- Not yet
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between May 2024 and February 2025. If yours was built outside that window, it is not part of this recall.
- 2025 Nova Bus LFSBuilt January 2025 to February 2025
- 2024 Nova Bus LFS ArticBuilt May 2024 to June 2024
What the defect is
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2025 LFS and 2024 LFS Artic transit buses. Inadequate adhesion around the window frame may cause the glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
What could happen
The glass can fall out of the frame, increasing the risk of ejection and injury during a crash. Detached window glass can also become a road hazard for other vehicles, increasing the risk of a crash.
What gets fixed
Nova Bus will inspect and replace the glass as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed May 29, 2026. Owners will receive another notice once remedy becomes available.
Parts involved
- Flush WindowN77176-20WINDOW RICON HIDDEN FRAME
- Flush WindowN77187-23WINDOW RICON HIDDEN FRAME
- Flush WindowN77190-14WINDOW RICON HIDDEN FRAME
- Flush WindowN77193-02WINDOW RICON HIDDEN FRAME
- Flush WindowN77193-29WINDOW RICON HIDDEN FRAME
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Vehicles builtMay 2024 to February 2025
- Recall reported to NHTSA31 March 2026
No owner-notification date has been published yet. Manufacturers normally write to registered owners within 60 days of reporting a recall.
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 31 March 2026.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus' number for this recall is CR5877. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 25, 2026.
Official source
- Manufacturer's recall number
- CR5877
- Recalling manufacturer
- Nova Bus (US) Inc.
- Safety standard
- FMVSS 217
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.