Entegra Equipment: Electric Water Heater

Entegra is recalling about 35 vehicles over a problem with the equipment. The water could reach scalding temperatures without the mixing valve, increasing the risk of injury.

Campaign
26V267000
Manufacturer
Jayco, Inc.
Reported
28 April 2026
Vehicles
35
Built between
Nov 2025 – Apr 2026
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
1 May 2026
Repaired
20%
Unrepaired
28

Does this affect my vehicle?

This recall covers vehicles built between November 2025 and April 2026. If yours was built outside that window, it is not part of this recall.

  • 2026 Entegra CondorBuilt November 2025 to April 2026
  • 2026 Jayco Granite RidgeBuilt November 2025 to April 2026

Repair progress

28 of 35 vehicles in this recall had still not been repaired as of Q2 2026.

20% repaired — 7 of 35 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Jayco, Inc. (Jayco) is recalling certain 2026 Entegra Condor and Jayco Granite Ridge motorhomes. The tempering mixing valve may not have been installed on the water heater.

What could happen

The water could reach scalding temperatures without the mixing valve, increasing the risk of injury.

What gets fixed

Owners are advised to turn on the cold water first until the repairs are complete. Dealers will install the valve, free of charge. Owner notification letters were mailed May 1, 2026.

Parts involved

  • Valve,mixing2017112VALVE,MIXING

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Vehicles builtNovember 2025 to April 2026
  2. Recall reported to NHTSA28 April 2026
  3. Owners notified1 May 2026
  4. Latest repair reportQ2 2026 — 20% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 28 April 2026.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Jayco customer service at 1-800-283-8267. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 28, 2026.

Official source

Recalling manufacturer
Jayco, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand