- Vehicles
- 677
- Built between
- Aug 2025 – May 2026
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 5 June 2026
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between August 2025 and May 2026. If yours was built outside that window, it is not part of this recall.
- 2026 Coach And Equipment MetroliteBuilt January 2026 to May 2026
- 2025-2026 Coach And Equipment PhoenixBuilt August 2025 to May 2026
What the defect is
Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2025-2026 Phoenix and 2026 Metrolite buses, equipped with certain QRT-360 wheelchair retractors. The retractors may not lock, preventing the wheelchair from being properly secured.
What could happen
An unsecured wheelchair can move during transit, increasing the risk of injury.
What gets fixed
Dealers will inspect and replace retractors as necessary, free of charge. Owner notification letters were mailed June 5, 2026.
Parts involved
- Q'Straint QRT-360 Wheelchair RestraintsQ011002Retractor
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Vehicles builtAugust 2025 to May 2026
- Recall reported to NHTSA22 May 2026
- Owners notified5 June 2026
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 22 May 2026.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Coach and Equipment customer service at 1-800-724-8464.
Official source
- Recalling manufacturer
- Coach and Equipment Mfg. Corp.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.